Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

Your cart is empty

Love my Road ID...

I love my Road ID! Mine was used in June when I was hit by a car. I am now making sure my marathon running daughter get one! Continue reading

Everyone should wear a Road ID!

As a L1 Trauma Nurse, I experience the benefits of a product like Road ID first hand. Not long ago, I had a patient who would have been a J. Doe had it not been for their Road ID. Continue reading

My Road ID was so helpful in the ER

I have a pacemaker, and recently I was admitted into the Sarasota Memorial Hospital ER. Continue reading

I couldn't remember my medication list

The decision to go for a short bike ride- to have breakfast down the road- ended with me in the hospital. Continue reading

When my husband went down, the EMS had my number

The first time my husband had a cardiac arrest at the gym, he was a "John Doe" in the hospital for hours. Continue reading

My Road ID is a comfort to me and my family

I just want to say how much I appreciate my Road ID. It was really helpful when I had my first (and hopefully only) bike wreck, not too long ago. Continue reading

I never thought it could happen to me

I want to thank a fellow cyclist for telling me about Road ID. I purchased one, never thinking that I would ever need to use it. Unfortunately I was wrong. Continue reading

I was thrown off of my bike!

I was riding my bike home from work the other day with my husband, when I unexpectedly hit some railroad tracks. Continue reading

Since I received my Road ID, I have been contemplating writing a thank you email. You could say I learned the hard way, about wearing ID at all times. I have been involved in two serious accident... Continue reading

My husband's Road ID made a difference

My husband, Dan and I always wear our Road IDs when we ride. It's a good thing, because we were recently involved in a collision that resulted in my husband taking a helicopter ride to the trauma ... Continue reading

I heard the EMTs access my emergency profile

Well, that moment we "road bikers" dread, happened to me on Saturday. To make a long story short, my back wheel got caught in a railroad track as I was crossing it at 18 mph, and...you can guess wh... Continue reading

My Road ID was old and weathered, but worked

I hate to say it, but I got hit by a car. I was out on my usual run when the accident happened. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–4:30pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

You asked. We delivered.

I was sideswiped by a van!

Love my Road ID...

Everyone should wear a Road ID!

My Road ID was so helpful in the ER

I couldn't remember my medication list

When my husband went down, the EMS had my number

My Road ID is a comfort to me and my family

I never thought it could happen to me

I was thrown off of my bike!

I am so happy to be alive

My husband's Road ID made a difference

I heard the EMTs access my emergency profile

My Road ID was old and weathered, but worked

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

How will my order ship?

United States

Outside the United States

Tax Info

How will my order ship?

United States

Outside the United States

Tax Info