Contact Us

BUSINESS HOURS
We love work. And we love helping you. We're eager to assist at the hours below (fair warning: the drink cart comes around at 10AM on Fridays):

Mon-Thurs: 9am-5pm ET
Friday: 9am-4:30pm ET

SEND AN EMAIL
Electronic mail is so hot right now. Plus, we respond faster than a greyhound driving a turbo Fiero.

Customer Service: help@roadid.com
Event Sponsorship: events@roadid.com
Group Orders: groups@roadid.com
eCrumb App: appfeedback@roadid.com
Returns: returnsgenius@roadid.com
Co-Founder, CEO: edwardw@roadid.com
Partnerships: allison.howell@roadid.com

TALK TO US
Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times. Most of are us great conversationalists. There are a few, however, who aren't allowed within 30 feet of the phones (**ahem** Adam from IT  **ahem**).

Call Toll Free: 800-345-6336
Local: 859-341-1102 
International: Your Country Prefix + 1 + 859-341-1102 


LET'S GET SOCIAL

Like most humans, we're social creatures. Come join in on the fun.

Facebook Twitter Youtube Instagram

EMERGENCY ACCESS
If you need access to an Emergency Online Profile, call 1-800-345-6335 or click the link below. 

Emergency Access

RETURNS
Did you make a mistake? Did we make a mistake? Either way, let us know. Shoot us an email at help@roadid.com. It's easier than you think. Expect quick action and possibly a dad joke.

ROAD ID JOBS
Our family is always growing. Visit our Careers Page to see if there's a seat for you at the dinner table.

SEND US MAIL
In case you need to physically mail us something. You know, like delicious candies and exotic smoked meats:

814 Washington Street
Covington, KY 41011

USE TWO COFFEE CANS STRUNG TOGETHER
When all else fails, we're pretty sure this works if you have the right kind of string. Looking forward to hearing from you.