Contact Us

BUSINESS HOURS
We love work. And we love helping you. We're eager to assist at the hours below.

Mon-Thurs: 9am-5pm ET
Friday: 9am-4:30pm ET

SEND AN EMAIL
Electronic mail is so hot right now. Drop us a line, we'll respond lickety-split.

Customer Service: help@roadid.com
Event Sponsorship: events@roadid.com
Group Orders: groups@roadid.com
eCrumb App: appfeedback@roadid.com
Returns: returnsgenius@roadid.com
Co-Founder, CEO: edwardw@roadid.com
Partnerships: allison.howell@roadid.com

LIVE CHAT
Like talking on the phone, but with your fingers. Use the button in the bottom right corner (during business hours).

TALK TO US
NOTE: Our team's well being is paramount around here. As such, we won't be able to answer your phone calls in the coming days in effort to keep everyone safe. But, feel free to email, hit us up on Live Chat, or call and leave us a message. We appreciate your patience.

Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times.

Call Toll Free: 800-345-6336
Local: 859-341-1102 
International: Your Country Prefix + 1 + 859-341-1102 


LET'S GET SOCIAL

Like most humans, we're social creatures. Come join in on the fun.

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EMERGENCY ACCESS
If you need access to an Emergency Online Profile, call 1-800-345-6335 or click the button below. 

Emergency Access

RETURNS
Did you make a mistake? Did we make a mistake? Either way, let us know. Shoot us an email at help@roadid.com.

ROAD ID JOBS
Our family is always growing. Visit our Careers Page to see if there's a seat for you at the dinner table.

SEND US MAIL
In case you need to physically mail us something. You know, like delicious candies and exotic smoked meats:

35 W 8th Street
Covington, KY 41011

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