Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it. This means we offer a LIFETIME GUARANTEE on every laser engraved IDs. 

Before you dig out the packing tape and trudge over to the post office, fire off an email to:

Include your Order Number (if you have it) and a brief description of the issue, and one of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thur 9-5 / Fri 9-4:30 ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.