Of course! We even offer a "real" guarantee - you know, like companies used to offer. If you are not satisfied with your order for any reason, you can return it for a full refund or exchange. Additionally, our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ROAD iD, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands and straps for all of our IDs.

The delivery date will depend on your shipping location and the ship method selected during checkout. See our options below:

UNITED STATES
Standard $6.99 | 2-4 days
Priority *approx $7 | 1-3 days
Next Day *approx $30 | 1 day

WORLDWIDE
Standard $9.99 | 5-10 days

Taxes and duties are included in the shipping price for orders shipping to Australia, Canada, Germany, Mexico and United Kingdom. All other countries may be subject to import duties and taxes.

Your discount code/gift card can be entered during checkout. Once you begin checkout, enter your code in the “gift card or discount code” text box.

Note: only one discount code can be applied per order.

Did you make a mistake? Did we make a mistake? If so, no worries. Making things right is easier than you think.

Before you dig out the packing tape and trudge over to the post office, fire off an email to: help@roadid.com

Include your order number (if you have it) and a brief description of the issue. One of our Customer Service unicorns will hook you up with a hassle-free solution. 

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thur 9-5 / Fri 9-12:00 ET. You’ll be greeted by a friendly, helpful human being. Not some silly robot.