Testimonials - Our Powerful and Amazing Customer Stories

How It Works Simply shop around and we'll drop your text on the ID you choose. Shazam, that's cool.

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The ER Nurse Quickly Accessed all of Ken's Medical History

Fifty-three-year-old Ken Ahlbrand of Indianapolis has a rewarding job and good friends. When he is not working, he enjoys walking, cycling, listening to jazz, and occasionally traveling abroad. Continue reading

Never thought I would need it

When I first saw your product, I thought, "Cool" - but didn't think I would really need one. Then I was diagnosed with exercise-induced asthma. Continue reading

I felt so helpless

My husband and I both have your product. We are amateur runners/walkers. Last fourth of July, he had a heart attack in our home. Continue reading

Today I am grateful

Last week I had a medical issue that left me unconscious and alone. Continue reading

Best Ever Sports Band ID purchase I ever made!

Best Ever Sports Band ID purchase I ever made! Continue reading

Cancer Benefit Race

Last year during a Cancer Benefit Race. I was wiped out by another rider. Continue reading

I appreciate everything you do and these bands have literally saved my life!

I appreciate everything you do and these bands have literally saved my life! Continue reading

But had I been alone, things could have turned out very differently.

Love having my Road ID's. Already have a tag and a bracelet. The tag Is attached to my car keys and got them reconnected to me before I knew they were missing. I wear the bracelet when running and/... Continue reading

He crashed while snow ski racing...

Bought Road ID's for my husband, my dad and my brother. It has already done its job with my Dad. Continue reading

I had a crash on my bicycle ...

Shortly after purchasing my new wrist ID I had a crash on my bicycle while doing a very tight turn on a path. Continue reading

Well you will be touched by our reason to buy your product

Well you will be touched by our reason to buy your product. Sadly, our son had a seizure in sept that alerted us to a GBM (the most deadly form of brain cancer Continue reading

Your product saved my life

Hi Edward,My name is Nader. I just wanted to say thank you for developing the RoadID. Your product saved my life. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–12pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery