Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

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But had I been alone, things could have turned out very differently.

Love having my Road ID's. Already have a tag and a bracelet. The tag Is attached to my car keys and got them reconnected to me before I knew they were missing. I wear the bracelet when running and/... Continue reading

He crashed while snow ski racing...

Bought Road ID's for my husband, my dad and my brother. It has already done its job with my Dad. Continue reading

I had a crash on my bicycle ...

Shortly after purchasing my new wrist ID I had a crash on my bicycle while doing a very tight turn on a path. Continue reading

Well you will be touched by our reason to buy your product

Well you will be touched by our reason to buy your product. Sadly, our son had a seizure in sept that alerted us to a GBM (the most deadly form of brain cancer Continue reading

Your product saved my life

Hi Edward,My name is Nader. I just wanted to say thank you for developing the RoadID. Your product saved my life. Continue reading

Road ID was instrumental in saving my life.

I was in a very bad motorcycle accident in November of 2017. Continue reading

I am not a marathoner, triathlete or much of a runner.

I don't have an amazing story about how ROAD ID saved my life but I do have reinforcing story of the importance of having one at all times and keeping it UPDATED. It can happen to any of us at any ... Continue reading

I'll be riding again but never without my Road ID

On June 25 2017, I was cycling for charity. I was in a very serious accident that ended fracturing 4 vertebrae in my neck and 2 in my lower back. Continue reading

Cycling Accident

I used my Road Id recently I bought from you years ago.. Had a cycling accident in Florida keys. Continue reading

My Road ID let them know that I was taking Coumadin

I just need to let you know that my Road ID helped to save my life after a bike accident on June 1, 2017. After the accident I had 10 broken ribs, a broken collar, a cracked L4 pinching on a nerve ... Continue reading

I never ride without it.

I have used the Road ID for several years now but it never was needed until just recently. Continue reading

I have ridden with a Road ID for years and never thought i would need it

The scene: A retired old fart that loves to ride and hike is out walking in Northern California woods near his home. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–4:30pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

You asked. We delivered.

I was sideswiped by a van!

But had I been alone, things could have turned out very differently.

He crashed while snow ski racing...

I had a crash on my bicycle ...

Well you will be touched by our reason to buy your product

Your product saved my life

Road ID was instrumental in saving my life.

I am not a marathoner, triathlete or much of a runner.

I'll be riding again but never without my Road ID

Cycling Accident

My Road ID let them know that I was taking Coumadin

I never ride without it.

I have ridden with a Road ID for years and never thought i would need it

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

How will my order ship?

United States

Outside the United States

Tax Info

How will my order ship?

United States

Outside the United States

Tax Info