Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

Your cart is empty

Testimonial image for article 555532517466

I suffered a head injury while snowboarding

I recently went snowboarding alone, and something I did resulted in a head injury. I managed to make it back to base lodge before passing out. Hours later I woke up in the hospital. I had suffere... Continue reading

Testimonial image for article 555532484698

Thanks for a lifesaving product

Last July I was involved in a serious bicycle accident, where I was rendered unconscious. I was hit by a pick-up truck on a busy highway and flown to a nearby hospital. Thank goodness I was wearing... Continue reading

Testimonial image for article 555532451930

I work in an ER...but I was there as a patient

I work in an ER and have been talking with many EMS and First Responders about Road ID, but the other day I had to use my FIXX ID in the ER for myself! I crashed my bike about 5 miles from home (35... Continue reading

Testimonial image for article 555532419162

I'm so glad I had my Road ID on my wrist

I love my Road ID. It was extremely helpful recently when I participated in the Savannah Susan G. Komen race. Continue reading

Testimonial image for article 555532320858

The car drove right over me

I was in an accident recently, where a car turned in front of me on my bike. I was going about 18 mph. I'm not sure what happened after that, but come to find out the car actually went over me from... Continue reading

Testimonial image for article 555532255322

I was able to stay calm in an emergency situation

As a mother, I want to thank you. My son had a really bad seizure the other day. When the EMTs arrived, I was able to stay calm because I had all his vital data in his Road ID profile. Continue reading

I know so much about my friend, but not vital info

My friend Michelle joined me for a 'San Francisco Bike Party'...a fun ride with hundreds of people through the streets of San Francisco. It was a flat route with just one fairly steep climb and de... Continue reading

Testimonial image for article 555532189786

My Road ID is priceless

Having been in an accident recently, I was made aware of the importance of having ID at all times, and Road ID is definitely the best solution. Continue reading

My Road ID came to the rescue!

I wore my Road ID when I ran the Dallas Rock n' Roll Half Marathon. Continue reading

Testimonial image for article 555532124250

I was unconscious and bleeding in the road

I have always been a fan of Road ID and your products...now more than ever. I am recovering from a bad bike accident. Continue reading

I got quick medical access thanks to my ID

I've been wearing a Road ID for years. It kept me company as I traveled the world alone...I've worn it biking, swimming, hiking, backpacking, you name it. Continue reading

Testimonial image for article 555532058714

It's more than just a cool bracelet

While I'd much prefer to just wear my Wrist ID everyday because it is a cool bracelet, I unfortunately had to use my Road ID. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–4:30pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

You asked. We delivered.

I was sideswiped by a van!

I suffered a head injury while snowboarding

Thanks for a lifesaving product

I work in an ER...but I was there as a patient

I'm so glad I had my Road ID on my wrist

The car drove right over me

I was able to stay calm in an emergency situation

I know so much about my friend, but not vital info

My Road ID is priceless

My Road ID came to the rescue!

I was unconscious and bleeding in the road

I got quick medical access thanks to my ID

It's more than just a cool bracelet

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

How will my order ship?

United States

Outside the United States

Tax Info

How will my order ship?

United States

Outside the United States

Tax Info