Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

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I quickly learned the importance of having ID

As a First Responder for almost 14 years (and also an avid cyclist), I can't emphasize enough the importance of Road ID. Continue reading

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I wish I had been wearing ID

As a runner, I knew about Road ID, and had intended to get one for myself. Unfortunately, I never got around to it, and now I wish I had. Continue reading

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Thanks to Road ID, I received prompt medical care

During Daytona Beach's annual Easter Run, I became overheated, dizzy, and passed out. A beachgoer saw me stumble and caught me before I hit the ground. Continue reading

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I Couldn’t State My Name

I have given my wife some peace of mind since I started wearing my Road ID. About a month ago, we were on vacation in Florida. Continue reading

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I just handed them my Road ID!

I was riding my TT (Time Trial) bike while wearing my Road ID on the local park roads. I was going about 25-30 mph when I was struck by a line-drive shot off a golf tee and knocked off of my bike! Continue reading

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My Road ID enabled them to contact my family

I was totally unconscious from a bike crash. My Road ID enabled the paramedics to call my wife from the accident scene. As a result, my wife was able to get to the hospital even before I got ther... Continue reading

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I totaled my TT bike on a 'test' ride!!

I bought my Road ID over year ago and have worn it on every ride...except the one time when I really needed it. Continue reading

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The one time I rode without my Road ID

I never run or bike alone without my Road ID. But on this particular day, I was going on a fun ride and run with the members of the local triathlon club. I thought I didn’t need it as I was going... Continue reading

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The car came out of nowhere!

I was running early one morning on Marco Island, Florida. I realized that I left my hotel room without my Road ID. I went back to the room to retrieve it. I had just purchased a new Wrist ID Spor... Continue reading

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Wearing Road ID is one of the smartest things

Things happen when we least expect them...On October 15th I was out for a ride in the middle of the day. Continue reading

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Thanks to Road ID, my Wife and Son were by my side

Little did I realize when I ordered my Road ID I would need it so soon. I received my Road ID on May 15th and left to compete in a Triathlon in Phoenix, AZ on May 20th. I did not win the race but... Continue reading

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My Road ID Spoke For Me

my crash during the port dickson triathlon in malaysia brought the effectiveness of the road id into full use. i would like to relate my experience which happened in malaysia, a non-english speaki... Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–4:30pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

You asked. We delivered.

I was sideswiped by a van!

I quickly learned the importance of having ID

I wish I had been wearing ID

Thanks to Road ID, I received prompt medical care

I Couldn’t State My Name

I just handed them my Road ID!

My Road ID enabled them to contact my family

I totaled my TT bike on a 'test' ride!!

The one time I rode without my Road ID

The car came out of nowhere!

Wearing Road ID is one of the smartest things

Thanks to Road ID, my Wife and Son were by my side

My Road ID Spoke For Me

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

I

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

How will my order ship?

United States

Outside the United States

Tax Info

How will my order ship?

United States

Outside the United States

Tax Info