Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

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Today I am grateful

Last week I had a medical issue that left me unconscious and alone. Continue reading

Best Ever Sports Band ID purchase I ever made!

Best Ever Sports Band ID purchase I ever made! Continue reading

Cancer Benefit Race

Last year during a Cancer Benefit Race. I was wiped out by another rider. Continue reading

I appreciate everything you do and these bands have literally saved my life!

I appreciate everything you do and these bands have literally saved my life! Continue reading

But had I been alone, things could have turned out very differently.

Love having my Road ID's. Already have a tag and a bracelet. The tag Is attached to my car keys and got them reconnected to me before I knew they were missing. I wear the bracelet when running and/... Continue reading

He crashed while snow ski racing...

Bought Road ID's for my husband, my dad and my brother. It has already done its job with my Dad. Continue reading

I had a crash on my bicycle ...

Shortly after purchasing my new wrist ID I had a crash on my bicycle while doing a very tight turn on a path. Continue reading

Well you will be touched by our reason to buy your product

Well you will be touched by our reason to buy your product. Sadly, our son had a seizure in sept that alerted us to a GBM (the most deadly form of brain cancer Continue reading

Your product saved my life

Hi Edward,My name is Nader. I just wanted to say thank you for developing the RoadID. Your product saved my life. Continue reading

Road ID was instrumental in saving my life.

I was in a very bad motorcycle accident in November of 2017. Continue reading

I am not a marathoner, triathlete or much of a runner.

I don't have an amazing story about how ROAD ID saved my life but I do have reinforcing story of the importance of having one at all times and keeping it UPDATED. It can happen to any of us at any ... Continue reading

I'll be riding again but never without my Road ID

On June 25 2017, I was cycling for charity. I was in a very serious accident that ended fracturing 4 vertebrae in my neck and 2 in my lower back. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it. This means we offer a LIFETIME GUARANTEE on every laser engraved IDs.

Before you dig out the packing tape and trudge over to the post office, fire off an email to:

help@roadid.com

Include your Order Number (if you have it) and a brief description of the issue, and one of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thu 9am-5pm ET, Fri 9am-4:30pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: Kentucky and Indiana Customers only
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)