Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

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Everyone with a Condition Needs ROAD iD

I'm a cyclist who suffers from severe migraines, which is why I initially purchased a ROAD iD. Sometimes, when I get a full blown migraine, it can look really bad. Continue reading

The Next Thing I Know, I'm in an Ambulance

I was recently on a 40 mile ride in Phoenix when I stopped to get a drink. The next thing I know, I'm in an ambulance on the way to the hospital. Continue reading

Paramedics Accessed My ROAD iD

This past year, I was participating in the Marin Century with my son and grandson. About halfway through the ride, I was cut off by another cyclist and went down hard. Continue reading

My ID Made Everyone's Job Easier

I have been a triathlete & marathon runner for over 3 years, and I always wear my ROAD iD. While out for a ride recently, I accidentally rode over a big patch of black ice. I went down very har... Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it. This means we offer a LIFETIME GUARANTEE on every laser engraved IDs.

Before you dig out the packing tape and trudge over to the post office, fire off an email to:

help@roadid.com

Include your Order Number (if you have it) and a brief description of the issue, and one of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thu 9am-5pm ET, Fri 9am-4:30pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: Kentucky and Indiana Customers only
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)