Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

Your cart is empty

I was very confused and could not speak for myself

I want to say a big THANK YOU to your company. I wear my Road ID every day, as I bike to work, kayak, and backpack on a regular basis. I was unfortunately involved in a car accident while out of to...

Road ID used in Spain!

I wear my Road ID whenever I cycle, and especially when I travel outside the US. I crashed my bike while touring Spain three weeks ago, and went to the urgent care facility for some stitching up. T...

$20 well spent

I was racing a storm on my bike when I took a fall. I lost the edge of my tire at 25 mph and went down. Evidently another cyclist happened by and found me unconscious, they called EMS and my wife a...

I was involved in a near fatal bicycle accident...

I was involved in a near fatal bicycle accident. Not only did your bracelet provide name, contact information and allergy information to the first responders and the hospital, it helped saved my li...

We see many John Does come through the ER

I am 62 years old and an avid road bike rider. My husband passed away, and my children live in different states. I know that with Road ID they will be informed if I have an accident.Working in the ...

My husband was hit by a car while running...

I love Road ID! My husband was recently hit by a car while running and his ID bracelet allowed the emergency responders to get a hold of me quickly. Thank you for making a hard situation less comp...

I passed out, hitting my head on the floor...

I am a cyclist and runner. I got a Road ID after a friend crashed while riding with me. Strangely enough, the Road ID came in handy at a restaurant when I passed out, hitting my head on floor. I ha...

I crashed into a dog!

I had a serious crash yesterday morning. A dog darted out in front of me, I hit him and crashed to the ground. The Road ID App alarmed my emergency contacts just as it should have. And I was able t...

The day my father got his ID he was in an accident

I love you guys! The day my father got his Road ID, he was in an accident and my family was able to be notified right away by the paramedics. Thank you for everything!!!! I am now the last person i...

I remember thinking, "Don't fall into traffic!"

I wanted to say thank you for this great product. Carrying some sort of ID on a run or bike ride always seemed to make sense just to be careful. Now that I've put my Road ID to use, I'm an even gre...

While cycling last year I was run over from behind

Road ID is an absolute MUST! While cycling last year I was run over by a young, inexperienced driver in an SUV. My Road ID was essential in assisting with my medical care.

I was stung several times and collapsed

Road ID saved my life! I have a severe bee allergy, and was stung multiple times while helping a friend move. I collapsed by the road when an officer arrived to help. He read the info on my ID and ...

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it. This means we offer a LIFETIME GUARANTEE on every laser engraved IDs.

Before you dig out the packing tape and trudge over to the post office, fire off an email to:

help@roadid.com

Include your Order Number (if you have it) and a brief description of the issue, and one of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Fru 9am-5pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

Shipping Information

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

UNITED STATES

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

OUTSIDE THE UNITED STATES

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us (we do not mark-up shipping).

TAX Info

USA: Kentucky and Indiana Customers OnlyWorldwide: In some cases, import duties may be assessed by your country prior to delivery

How will my order ship?

UNITED STATES

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

OUTSIDE THE UNITED STATES

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us (we do not mark-up shipping).