Testimonials - Our Powerful and Amazing Customer Stories

How It Works Simply shop around and we'll drop your text on the ID you choose. Shazam, that's cool.

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Mike was out on a walk and suffered a seizure...

Road ID is awesome! My husband has a malignant brain tumor, and has received various chemo and radiation treatments over the years. These treatments have caused severe cognitive disorders.One day, ... Continue reading

I must emphasize the importance of wearing ID

When I wasn’t making much sense he saw my Road ID wrist band and called my emergency contact, my daughter. My daughter sent her husband to pick me up along with an orange juice. Continue reading

My Mom was out alone and got confused...

It was quite a scare as we were looking for her, and a huge relief to get that call from a stranger. She could not have done this if she did not have her Road ID Continue reading

First Responders used my Road ID to save me...

Yesterday, I ran my first 15k. I experienced a heart rate issue on the course, and collapsed shortly after the finish. Both the EMTs and the staff at the emergency room used my Interactive Road ID ... Continue reading

While biking he was hit by a drunk driver...

I am a Captain in the USAF, recently a member of my flight went for an afternoon bike ride at Red Rock National Park. Continue reading

Because of Road ID, I feel much safer

I love Road ID. Because of it, I feel much safer on my rides. I had to use it once for an unscheduled hospital visit, and it saved precious time in the Emergency Room. Continue reading

Road ID saved his life

Thanks so much for your product. I had been holding back on buying one, but my friend's Road ID saved his life. Continue reading

I had a heart attack while riding

Never thought I would need my ID, until I suffered a heart attack while riding. It is invaluable to me now. Continue reading

It could have been me...

I am purchasing a Road ID because the rider I was with on a recent ride crashed. I realized that it could have been me. He had a cell phone with him, but it required a passcode to unlock and make a... Continue reading

Road ID is a must have item

I love and truly believe in Road ID. I was hit by a SUV while on a training ride. My Road ID was the only way the New York State Police knew who the unconscious person was lying on the ground in fr... Continue reading

A duck flew into me!

I was riding my bike when a duck flew into me! Continue reading

Hospital staff appreciated Road ID, too

My husband was involved in a catastrophic cycling accident not too long ago. His Road ID was instrumental in providing his emergency contact information, and ensuring I could get to his side before... Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–12pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery