$2.99
I’ve used the Fixx Road ID since 2009. Recently, the chain just wore out. I wrote RoadID, to inquire about a replacement. The response was fast and better than expected. Why? Because instead if the usual nonsense of either phone tag or someone asking you to repeat the same information 1-2 times more, I got an email saying the order (the correct order) was ready to go, I just needed to provide payment info (with a one click link) and just like that, the order was placed. In less than a week, I felt whole again, the Fixx first around my neck.