How do I attach the faceplate to the band?
It’s a piece of cake. Check out the 40 second video below

Is the Stretch ID faceplate compatible with other ROAD iD bands?
The faceplate sold with the Stretch ID is the same faceplace that is sold with the Kidsafe ID. The faceplate is also compatible with any other 13mm band that we offer.

How do I clean it?
In your sink. Just wash the band with warm water and your soap of choice. Don't forget to clean under the faceplate—grit likes to camp out under there. 

Can I wear it in the pool?
Yup. Swim, shower, surprise rainstorms, steam room, bubble bath, slip-n-slide, hot tub—no problem.

Is the band latex free?
You betcha.

Are ROAD iDs guaranteed?
You bet your booty they are. If you don’t love it, you don’t pay for it. We even offer free returns, a lifetime engraving guarantee, and humans who actually pick up the phone. We’re a company built on trust - and we’re prepared to prove it. You can see the full details here. 

How do I re-order using text from a previous order?
Ohhh. Great question. Simply click the Add to Cart button above. When you get to the Engraving step, you’ll see a “Use text from a previous ID” button. Click that sucker and prepare to have your mind blown.  

What are my shipping options?
Right this way, my friend. 

What’s the return policy?
Simple: If you don’t love it, you don’t pay for it. Free returns and a lifetime engraving guarantee. Full details here. 

Question not covered?
 We got you. Contact our humans.