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Road ID - it's a no-brainer!
Recently, my friend Helen and I had just started our morning training ride when one of my head lights broke off and fell into my spokes. I braked hard and pulled over, but unfortunately, Helen crashed into me. The impact knocked her unconscious and broke my neck. Thankfully, we were both wearing our Road IDs. .... - Scott B. / Newport Coast, CA Continue Reading

Contact Us

Connect with Us, We Make it Easy!

First Responder Information

Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET

By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Returns: CherylA@RoadID.com
Road ID eCrumb App: AppFeedback@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: TaylorD@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com

Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102

Go Social:

We also reply to our pals on Facebook and Twitter.

Other ways to connect with us:


Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to CherylA@RoadID.com. Cheryl will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017

Road ID Jobs :

Interested in a seat on the bus? Click here for our open positions.

Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.

Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"After my last bike crash, I found many of the EMTs and ER personnel wanting a Road ID for their loved ones."
Fern D. / Burlington, WI