Testimonials - Our Powerful and Amazing Customer Stories

ENGRAVING GUARANTEED + FREE RETURNS

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My ROAD iD Spoke for Me Again and Again

Shaken and unable to communicate, this triathlete’s ROAD iD provided vital information to first responders.

Thankfully, I Got a ROAD iD as a Birthday Gift!

recently, i broke my left collar bone in a bicycle accident. bear with me for i am typing with one hand and using all lower case characters as i am still in the recovery stage. my brother gave me ...

My ROAD iD Saved My Life After Two Bee Stings!

I want to take this opportunity to say thank you. My Road iD has saved my life TWICE in the past four days! I am highly allergic to bee stings, and unfortunately, I have been stung twice while at w...

Get This Man to the Emergency Room!

My story illustrates why we should wear ID at ALL times. You see, I was recently on a business trip to Salt Lake City, when I was struck by a severe case of pneumonia. I went to a nearby clinic bec...

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

Did you make a mistake? Did we make a mistake? Either way, let us know. If you don’t love it, you don’t pay for it. This means we offer a LIFETIME GUARANTEE on every laser engraved IDs.

Before you dig out the packing tape and trudge over to the post office, fire off an email to:

help@roadid.com

Include your Order Number (if you have it) and a brief description of the issue, and one of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thur 9am-5pm / Fri 9am-12pm ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

Shipping Information

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

UNITED STATES

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

OUTSIDE THE UNITED STATES

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us (we do not mark-up shipping).

TAX Info

USA: Kentucky and Indiana Customers OnlyWorldwide: In some cases, import duties may be assessed by your country prior to delivery

How will my order ship?

UNITED STATES

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

OUTSIDE THE UNITED STATES

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us (we do not mark-up shipping).