Thank You & Apologies
Thank you for your review.
I apologize, however, that we did not deliver a top-notch experience worthy of your recommendation.
We have failed you...and we take this failure very seriously. You see, we believe in working hard to make sure all of our customers can proudly recommend ROAD iD to their friends and families.
So, please be on the lookout for an email from our Customer Service team in the very near future. We are going to ask what we can do to make things right for you. Your earnest feedback will help us avoid similar failures in the future.
In the meantime, please feel free to reach out to me (EdwardW@roadid.com) if there is anything I can do to elevate your experience with ROAD iD.
We look forward to making things right,
Edward Wimmer IV