Returns Made Easy


Did you make a mistake? Did we make a mistake? If so, no worries. Making things right is easier than you think.

Before you dig out the packing tape and trudge over to the post office, fire off an email to:


Include your Order Number (if you have it) and a brief description of the issue.

One of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a holler at 800-345-6336, Mon-Thur 9-5 / Fri 9-4:30 ET. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

For a cavalcade of additional contact options, check out our contact page.


  • Return Window: If, at any time, you are not satisfied with your purchase, please let us know. We will do everything in our power to make you happy, whether it require a refund or an exchange. We do not require that you contact us within a certain period of time. We do, however, ask that you maintain your high level of awesomeness.
  • Refunds: If you wish to receive your refund in some other way (a sackful of nickels, perhaps?), please contact Customer Service at 800-345-6336, or direct an email to ReturnsGenius@RoadID.com.