LIFETIME ENGRAVING + SAME DAY SHIPPING

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ROAD ID

About Us

What is ROAD iD?

Who is ROAD iD?

Who Needs ID?

How is ROAD iD different from other wearable forms of ID?

PRODUCTS

BAND TYPES

FACEPLATES

PIN-TUCK BAND

NYLON LOOP

CAN MY ID PLATE FIT ON DIFFERENT TYPES OF BANDS?

WRIST ID STRETCH

SPECS

HOW DO I KNOW THE STRETCH WILL FIT ME?

HOW DO I PUT ON THE STRETCH?

IS THE STRETCH BAND LATEX FREE?

CAN I WEAR THE STRETCH FACEPLATE ON A "CAUSE" TYPE BRACELET?

SILICONE CLASP BAND

SPECS

HOW TO SIZE THE SILICONE CLASP BAND

HOW TO ATTACH THE SILICONE BAND TO THE CLASP

IS THE BAND LATEX FREE?

SHOE ID

SHOE ID FACEPLATE AND STRAP SPECS

HOW DOES THE SHOE ID ATTACH TO YOUR SHOE?

PET ID

PET ID SPECS

APPLE WATCH ID

WHAT IS INCLUDED WHEN PURCHASING THE APPLE WATCH ID?

WILL THE APPLE WATCH FIT ON AN APPLE WATCH BAND?

HOW WILL THE APPLE WATCH ID EFFECT THE APPLE WATCH'S SIGNAL?

RETIRED PRODUCTS

THE WRIST ID SPORT

ORDERS

PLACING ORDERS

ARE ROAD ID PRODUCTS GUARANTEED?

CAN I PURCHASE A ROAD ID AS A GIFT?

HOW DO I APPLY A DISCOUNT CODE OR GIFT CARD TO AN ORDER?

WHAT IS THE STATUS OF MY ORDER?

CAN I CANCEL OR CHANGE MY ORDER?

SHIPPING

PRICING AND AVAILABILITY

WHAT SHIPPING OPTIONS ARE AVAILABLE?

ONLINE PROFILE AND MYROADID

ABOUT ONLINE PROFILE AND MYROADID

WHAT IS AN EMERGENCY ONLINE PROFILE?

WHAT IS THE PRIVACY POLICY FOR MYROADID?

ROAD ID'S COMMITMENT TO PRIVACY (WRITTEN BY THE ATTORNEYS)

HOW DO I ACCESS THE SERIAL NUMBER AND PIN ON MY ID?

HOW DO I ACCESS AND EDIT MY EMERGENCY ONLINE PROFILE?

HOW DO I REGISTER A NEW ID TO AN EXISTING ONLINE PROFILE?

HOW DO I GET SIX MONTHS OF FREE MYROADID MEMBERSHIP?

HOW DO I TROUBLESHOOT AN INVALID SERIAL NUMBER AND PIN COMBINATION?

HOW WILL FIRST RESPONDERS ACCESS MY ONLINE PROFILE?

I LOST AN ID. WHAT SHOULD I DO?

HOW DO I ADD FAMILY MEMBERS TO MYROADID ACCOUNT?

IS MYROADID AVAILABLE INTERNATIONALLY?

CAN I HAVE THE SAME SERIAL NUMBER AND PIN AS MY OTHER ID?

HOW DO I RENEW MYROADID MEMBERSHIP FOR MY EMERGENCY ONLINE PROFILE?

CAN I ORDER AN ID WITH AN EMERGENCY ONLINE PROFILE FOR SOMEONE ELSE?

CAN I TRANSFER AN ID WITH ONLINE PROFILE TO ANOTHER MYROADID ACCOUNT?

IS MY PERSONAL INFORMATION IN MYROADID ACCOUNT SECURE?

EVENT SPONSORSHIP

ABOUT EVENT SPONSORSHIP

HOW DOES THE EVENT SPONSORSHIP PROGRAM WORK?

WHAT TYPES OF RACE BIBS DO YOU PROVIDE?

ARE SAFETY PINS PROVIDED WITH THE BIBS?

SHOULD I SEND A LIST OF OUR EVENT PARTICIPANTS?

ROAD ID APP

ABOUT THE APP

WHAT IS THE ROAD ID APP?

IS THE APP AVAILABLE FOR IPHONE AND ANDROID?

WHAT EXACTLY IS AN ECRUMB?

HOW DO MY CONTACTS SEE MY ECRUMBS?

DO I NEED A PHYSICAL ROAD ID IF I HAVE THE ROAD ID APP?

WILL THE ROAD ID APP TRACK MY RUN OR RIDE?

WHERE IS THE LOCK SCREEN FEATURE?

DOES THE ROAD ID DIAL 911 FOR ME?

HOW OFTEN IS THE ECRUMB MAP UPDATED?

WHAT IS THE IMPACT OF THE ROAD ID APP ON MY PHONE'S BATTERY LIFE?

WHAT HAPPENS IF MY PHONE LOSES BATTERY LIFE?

WHAT IS A STATIONARY ALERT?

CAN I PAUSE THE ECRUMB FEATURE WHILE USING THE ROAD ID APP?

CAN THE ROAD ID APP DETECT IF I'VE HAD AN ACCIDENT?

WHAT HAPPENS IF I LOSE CELL SERVICE?

CAN I ACCESS PAST ECRUMB TRACKING MAPS?

CAN I SEE THE SAME MAP MY CONTACTS ARE VIEWING?

CAN I CONNECT MY ONLINE PROFILE (MYROADID ACCOUNT) TO THE APP?