ROAD iD

ENGRAVING GUARANTEED + FREE RETURNS

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From Record loops to desert roads, Meg Eckert Shows us that endurance is more than miles. It's Spirit.

Lessons in Endurance

Read Meg's Story

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BADWATER 135: REDEMPTION AND MAGIC

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Mythical Customer Service

Our Customer Service is legendary. We're always happy to help, and you can find us at the hours below (fair warning: the drink cart comes around at 10AM on Fridays).

Mon-Thu: 9am-5pm ET, Fri: 9am-4:30pm ET

Call Toll Free: 1-800-345-6336

Sofia Villafane on why she wears ROAD iD

Alexey Vermeulen on why she wears ROAD iD

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

I

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–4:30pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: Kentucky and Indiana Customers only
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

Get it fast!!

How will my order ship?

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: Kentucky and Indiana Customers only
Worldwide: In some cases, import duties may be assessed by your country prior to delivery

I was sideswiped by a van!

Life saving wearable Id for when it matters most.

More Adventure, Less Worry.

Life saving wearable Id for when it matters most.

More Adventure, Less Worry.

From Record loops to desert roads, Meg Eckert Shows us that endurance is more than miles. It's Spirit.

Lessons in Endurance

The clock never stops. Runners must cover 4.167 miles each hour, again and again, until just one remains.

Big's Backyard Ultra

Shop Collections

BADWATER 135: REDEMPTION AND MAGIC

Get to know the Road id Ambassadors

Mythical Customer Service

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

I was struck from behind by a pickup truck!

My Road ID saved the day

Our son smashed into the car and fell unconscious.

I

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

FREE Returns and Exchanges (aka We’ve Got You)

Our Guarantees

How will my order ship?

United States

Outside the United States

Tax Info

How will my order ship?

United States

Outside the United States

Tax Info