How do I attach the Shoe ID to my shoes?
One size fits all. The Shoe ID’s versatile velcro-style strap secures to any lace-up shoe. Simply slide the bottom strap behind the bottom two or three laces on your shoe. Then, flip the top strap down to secure it in place. When needed, you can easily transfer the Shoe ID from one pair of shoes to another.

Can I add badges to my Shoe ID?
Yes. You can add up to 2 badges to your Shoe ID strap.

Is the Shoe ID faceplate compatible with other ROAD iD bands?
Oh yeah. The faceplate works with:

How do I clean it?
In your sink. Just wash the band with warm water and your soap of choice. Don't forget to clean under the faceplate—grit likes to camp out under there. 

Can I wear it in the pool?
Yup. Swim, shower, surprise rainstorms, steam room, bubble bath, slip-n-slide, hot tub—no problem.

Is the band latex free?
You betcha. 

Are ROAD IDs guaranteed?
You bet your booty they are. If you don’t love it, you don’t pay for it. We even offer free returns, a lifetime engraving guarantee, and humans who actually pick up the phone. We’re a company built on trust - and we’re prepared to prove it. You can see the full details here.

How do I re-order using text from a previous order?
Ohhh. Great question. Simply click the Add to Cart button above. When you get to the Engraving step, you’ll see a “Use text from a previous ID” button. Click that sucker and prepare to have your mind blown. 

What are my shipping options?
Right is way, my friend.

What's the return policy?
Simple: If you don’t love it, you don’t pay for it. Free returns and a lifetime engraving guarantee. Full details here.

Questions not covered?
We got you. Contact our humans.