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"The First Responders told me they were impressed"
Last November, just as I had left to meet up with my group for a cold, early-morning ride, a teenage girl made a right turn directly in front of me. Luckily, she had nearly slowed to a stop before turning, so the only speed in the accident was mine at about 20 mph. I hit her car with my body and my face hit the ground, ...   - Elizabeth W. / Fort Collins, CO  Continue Reading

Contact Us

Connect with Us, We Make it Easy!

First Responder Information



> Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



> Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


> By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: KatieH@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



> Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



> Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to AlissaJ@RoadID.com. Alissa will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



> Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



> Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"I feel safe knowing that my information is on me, god forbid anything happens while I'm running. My friend's dad had a fatal heart attack while riding his bike; he had no ID on him. Thankfully, one of the hospital nurses knew him, but had he had Road ID, contacting his wife would have been easier. I never run without my Road ID, so thank you for making something so important accessible to everyone."
Jennifer C. / Hoboken, NJ

©1999-2014 – Road ID, Inc.
PO Box 17350
Fort Mitchell, KY 41017
Contact Us800-345-6336

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