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I was at home when I needed my Road ID
The other day I was having severe abdominal pain.  My husband called 911, and while waiting for the responders, he remembered my Road ID.  I have the Interactive version, so my husband went online, printed my profile, and handed it right to the paramedics when they arrived.  It had the answers to all the usual.... - Dianne and Wes C. / Littleton, CO Continue Reading

Contact Us

Connect with Us, We Make it Easy!

First Responder Information



Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Returns: CherylA@RoadID.com
Road ID eCrumb App: AppFeedback@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: TaylorD@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to CherylA@RoadID.com. Cheryl will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"Road ID offers great products, a worthy mission, and an easy-to-use website. I'm very satisfied with my Road ID experience. Thank you!"
Monica G. / Roseburg, OR