Testimonials - Our Powerful and Amazing Customer Stories

How It Works Simply shop around and we'll drop your text on the ID you choose. Shazam, that's cool.

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Road ID was instrumental in saving my life.

I was in a very bad motorcycle accident in November of 2017. Continue reading

I am not a marathoner, triathlete or much of a runner.

I don't have an amazing story about how ROAD ID saved my life but I do have reinforcing story of the importance of having one at all times and keeping it UPDATED. It can happen to any of us at any ... Continue reading

I'll be riding again but never without my Road ID

On June 25 2017, I was cycling for charity. I was in a very serious accident that ended fracturing 4 vertebrae in my neck and 2 in my lower back. Continue reading

Cycling Accident

I used my Road Id recently I bought from you years ago.. Had a cycling accident in Florida keys. Continue reading

My Road ID let them know that I was taking Coumadin

I just need to let you know that my Road ID helped to save my life after a bike accident on June 1, 2017. After the accident I had 10 broken ribs, a broken collar, a cracked L4 pinching on a nerve ... Continue reading

I never ride without it.

I have used the Road ID for several years now but it never was needed until just recently. Continue reading

I have ridden with a Road ID for years and never thought i would need it

The scene: A retired old fart that loves to ride and hike is out walking in Northern California woods near his home. Continue reading

The EMTs were able to use my RoadID to sort out who I was

I've had a Road ID since you guys offered them, and they really work. I got hit by a car and every time the EMT asked me something, I just waved my wrist at him. Continue reading

Only 6% of people who have an incident like that while out of a hospital survive.

I wanted to say thank you. I have been using roadid for over a decade and wear it everyday and unfortunately finally had to use it April 10 when I suffered cardiac arrest while riding. Continue reading

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Hey Edward,I'm not sure if you read these emails directly, but thought I'd give it a try.I just thought I should share my experiences with you as a many year customer of Road ID, and as someone who... Continue reading

We are so thankful that he was wearing his ROAD iD

My husband was hit by a car while riding his bycycle. He pointed to his road id and the witnesses at the scene got in contact with me immediately. Continue reading

Because of my Road ID bracelet the paramedics were able to get my health information and contact my emergency numbers

I am a 54 year old woman who set out on a solo 310 mile kayak trip down the St. John's River in Florida. Continue reading

Read firsthand about how ROAD iD makes a real difference in real peoples’ lives.

"Because that number was right there, my wife was alerted and she was able to come to the hospital."

I was struck from behind by a pickup truck!

My Road ID saved the day

We even offer a "real" guarantee - you know, like companies used to offer. Our stainless steel ID carries a lifetime guarantee. That's right, if you are tough enough to wear out our stainless steel, laser engraved ID, we will replace it at no charge. We challenge you to destroy them (through natural wear - gunshots and hand grenades don't count).

NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands/clasps and straps that they are attached to are not covered for life. We do, however, offer low-cost replacement bands/clasps and straps for all of our IDs.

FREE Returns and Exchanges (aka We’ve Got You)

If your order went sideways, into the upside down, or straight into the Twilight zone, we’ll make it right. No hoops. No headaches. No hassles.

The best way to initiate a return or exchange is to fire off an email to help@roadid.com with your Order Number (if you have it) and a quick “what happened.” We’ll take it from there—handling your issue with the speed of a well-caffeinated cheetah.

Live chat is also available during business hours. Just click the chat bubble in the bottom-right of your screen.

Prefer the old-fashioned way? Call 800-345-6336.

Our team is available:
Mon–Thu: 9am–5pm ET
Fri: 9am–12pm ET

Our Guarantees

Free Returns
Returns are free, fast, and frustration-free—just how they should be.

If you don’t love it, you don’t pay for it.
We stand behind every product. If you’re not thrilled, you don’t pay. No guilt trips. No awkward breakups. That’s not marketing fluff—it’s how we do business.

Lifetime Guaranteed Engraving
Every laser engraving is guaranteed for life. If your ID ever becomes unreadable, we’ll replace it. Seriously.

Shipping Information

Get it fast!!

How will my order ship?

For Standard shipping methods, Speed is an estimate—NOT a guarantee. This means your order may arrive AFTER the upper range of the shipping estimate. The only guaranteed option is provided by UPS is Next Day Air.

United States

Shipping Method	Price	Transit Time (if ordered by 1pm EST)
USPS Standard	Only $6.99	3-7 days (estimate)
USPS Priority	*approx $8	1-3 days (estimate)
UPS Ground	*approx $22-$35	1-3 days (estimate)
UPS Next Day Air	*approx $90-$150	1 day (guaranteed)

Outside the United States

taxes & duties included

Shipping Method	Price	Transit Time
Standard	Only $9.99	10-16 days (estimate)

*shipping charges noted as "approx" (above) will be calculated at checkout. The actual charge will be exactly what the carrier charges us.

Tax Info

USA: We collect sales tax as required by law. Final tax is shown at checkout.
Worldwide: In some cases, import duties may be assessed by your country prior to delivery