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"You don't have to be unconscious to need a Road ID"
It was around 6:00 AM on May 9th. The wife and I were out for our regular Tuesday morning run. I reached the east end of our property and turned left onto a rough, dirt road. Suddenly, I was airborne. I remembered rotating in the air and then landing on my right hip. I was certain that my hip was broken. ...
- Ronald R, Hereford, AZ
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Listed below are the answers to some of our most frequently asked questions. If,
however, you have a question that is not addressed below, do not hesitate to send
an email to MikeW@RoadID.com
or give us a ring at 800-345-6336 M-F, 9-6 ET.
Thanks - Edward Wimmer & Mike Wimmer, Owners
Who is Road ID?
Road ID was created on the concept that active people should wear ID as part of
their gear when participating in outdoor activities. It was started by a couple
of guys who began to wonder "why in the heck don't we have ID on us when we
go out for a run or a ride?" We looked at our dogs, they had ID. But, if we
had an unexpected accident, while running or cycling, we would be in bad shape -
nobody would know who we were or who to contact. That freaked us out.
Road ID, is a Kentucky based company. The principle owners are Edward Wimmer and Mike Wimmer
- a father and son team. "Road ID is our business - getting people to wear
ID is our crusade." Everyday, people leave their homes without
any form of identification. The only way to have identification with you all the
time is to wear it. Wearing ID will ensure safety and peace of mind - for
you and your loved ones. To learn more about us, our journey, mission, and dream, please visit the
our story
page.
What is Road ID?
Road ID is a durable, rugged, athletic, fashionable line of identification gear. Currently, we offer 5 different
forms of ID: the FIXX ID, the Shoe ID, the Ankle ID the Wrist ID and the Shoe Pouch
ID. We provide various forms of ID to allow a person to decide where they
want to wear their vital Identification. We encourage active people who participate in outdoor activities to
wear ID and not take the chance of being unidentified in the event of an accident.
It is far better to wear ID and never need it than to need ID and not have it.
To see our various products, please check out our
products page.
What is the difference between the two versions: Road ID Original and Road ID Interactive
Every Road ID we sell is available in two versions: Road ID Original and Road ID Interactive.
We made a great comparison page that
will help you understand the differences between the two versions. If
you want to know more about Road ID Interactive, check out the DEMO. If you are still unsure of which version is best for you, we will be happy to help.
In fact, we staff our office with real live human beings so feel free to
contact us - we will be happy to talk to you.
Are Road IDs guaranteed?
Of course! We even offer a "real" guarantee - you know, like companies used to offer.
If you are not satisfied with your order for any reason, you can return it for a full refund
or exchange. Additionally, our stainless steel ID carries a lifetime guarantee. That's right, if you are tough
enough to wear out our stainless steel, laser engraved Road ID, we will replace it at
no charge. We challenge you to destroy them (through natural wear - gunshots and
hand grenades don't count).
NOTE: Our lifetime guarantee applies to the stainless steel ID plate only. The bands and straps that they
are attached to are not covered for life. We do, however, offer low-cost replacement bands and straps for all of our IDs.
Who needs ID?
ID should be as common and important as putting on a seat belt when getting
into a car, or strapping on a bike helmet to go for a ride. Identification is important
for people of all ages. If you are a runner, cyclist, jogger, walker, hiker, climber,
skater, skier, boarder, or someone who doesn't spend all of their time on the
couch, then we encourage you to wear ID. Kids need ID too as they rarely have ID when
they go out for a bike ride or walk to school.
Here are some stats for you: Each year over 450,000 of us are taken to hospitals unconscious and
without ID. Year after year, over 122,000 runners, walkers, and cyclists are hit
by cars. Thousands more suffer blackouts, concussions, heart attacks, heat
strokes and other serious accidents. The National Safe Kids Campaign estimates that
"every day, 39,000 children are injured seriously enough to require medical
attention."
"Not having ID while participating in outdoor activities is a serious risk
— a risk that we no longer have to take. We shudder to think that we could
be lying in a hospital and the medical staff would not know who to contact or even
who we are — simply because we did not have ID. In the event of an accident,
we want our family to be contacted immediately. We want them to be at our side as
quickly as possible. We want to ensure that we receive proper medical treatment.
We encourage everyone to wear ID and stop taking chances." - Edward Wimmer & Mike Wimmer, Owners
To learn more about why you should wear ID, check out a few of the stories on our testimonials page.
Do people purchase Road ID for gifts?
Sure do! Many of our customers purchase
Road IDs as special gifts for members of their family or special friends. It's odd
how we tend neglect our own safety, but do not hesitate to think of the safety
of our loved ones. Also, what other gift in the $20-$25 price range could be as important
or meaningful to someone you care about? We can ship your order to anyone, anywhere
in the world.
What is your Privacy Policy?
Our privacy policy is quite
simple: We wouldn't want our
personal information shared with
anyone, so we refuse to share
yours with anyone. Your name,
address, email address, etc.
will NOT be sold, traded,
or given to any business,
organization, or individual
for any reason. Promise! If you want to read the longer, more boring, legal version, click here
Could I have my own image
engraved on the front side
of the FIXX ID?
Yep! There are times when
customers have us laser engrave
a special image or stylized message
that is important to
them or their family. In
most cases we can accommodate
this request. Often times
we do special design images
for running clubs, race directors,
running shops, or other groups
and organizations. There is
a one-time programming charge
of approximately $35-$65 to create and digitize the image
or stylized text for
laser engraving. The final charge
depends on the complexity
of the image. To request a custom image, send an email to
Images@RoadID.com
Can a running club or other
group have their club logo
engraved on the front side
of the FIXX ID?
Yes! We always look forward
to the opportunity to engrave
club logos on the FIXX ID for club members
to wear proudly as their form
of ID. There is
a one-time programming charge
of approximately $35-$65 to create and digitize the image
or stylized text for
laser engraving. The final charge
depends on the complexity
of the image. Sometimes
we can waive the programming charge
for groups that offer the
FIXX ID to their members.
You can see a few of the club images
we have engraved by
viewing our selection
of images.
What makes the Road ID
line of identification different
from other forms of wearable identification?
It's simple; we make certain that we offer the best possible product. Road ID is the highest quality,
toughest, most rugged, fashionable line
of identification available.
We are
the only company to use laser
engraving. This type of engraving
enables us to achieve a superior quality of engraving.
The laser technology makes very
crisp and clean images on
all of our Road IDs (other
companies typically use embossed
or rotary engraving procedures
that produce inferior images). We also
use the highest quality stainless
steel available. In addition,
we are the only company that caters
to the specific needs of athletes
and active people. Our IDs
are unique because we service
unique individuals. You can count on us to be quality freaks and stand behind every product we sell. To our
knowledge, no one is offering
anything that compares to
Road ID.
Is the FIXX ID the
shape of the military dog
tag?
It sure is. We selected this shape
for many reasons. First, the
military dog tag is the most
recognized form of identification
in the world. The shape (including the notch) is actually the same shape that was used for official military dog tags manufactured between 1941 and the early 1970's. This shape is looked
upon with pride by those who
served in the military and
by most civilians as a symbol
of the freedoms we enjoy today
in America. The FIXX ID also allows you to
engrave an image on the front
side that is meaningful to
you.
What happens if there is
a mistake on my Road ID?
We’re very good at what we do. So, mistakes are quite rare. When they occur, we work at warp
speed to correct the problem. If we make a mistake, we will remake and reship your order at no
charge. If, however, you make the mistake, we will happily remake and reship your ID for a small processing charge.
When will I receive my
Road ID?
All custom orders placed now will ship on 7/8/2008. All non-custom orders placed now will ship on 7/7/2008.
For more detailed information click here.
Each unique ID must go through
a complex customization procedure
to be laser engraved per your
request. When you order, your
IDs immediately enter our
production process. The amount
of time that it takes for
your order to ship depends
on several variables. Orders
for customized products will
take no longer than 3 business
days to ship. This is very fast for
customized products. According
to the volume currently in
production, if you order now,
your custom order will ship on 7/8/2008
NOTE: The above date is the
day that your order will be
shipped from our shipping facility
in Fort Mitchell, KY. The
speed at which it is delivered
after we ship the order
is based on the shipping method
you select. Most Road
ID orders can be shipped via USPS
1st class for only $1.49. Other
shipping options are available.
To learn more about our shipping
options, click here.
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