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My ID told the EMTs everything they needed to know
I am coming up on two months since my accident, and I want to take the time to say thank you to those at Road ID. I am a 65 year old, retired, third year cyclist with a few centuries under my belt. I am also a former law enforcement officer and railroad employee, so I brought a lot of my safety awareness with me.... - Dennis W. / Sacramento, CA Continue Reading

Contact Us

Connect with Us, We Make it Easy!

First Responder Information



Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Returns: CherylA@RoadID.com
Road ID eCrumb App: AppFeedback@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: TaylorD@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to CherylA@RoadID.com. Cheryl will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"You rock! Everything I have ordered from Road ID works and is of great quality. Really, this is the only site I need for my running accessories."
Adam D. / Norfolk, VA