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"I went off the edge of the road down a 30 ft cliff"
I was about 30 miles outside of Little Rock, alone on a training ride for the upcoming "Big Dam Bridge 100". As I descended Wye Mountain and headed into a hairpin turn, my back tire blew out. I flew right off the edge and over a 30 foot cliff. Miracle 1: a passerby in a jeep caught a fleeting glimpse of me as I went off the road ...   - Michael D. / Little Rock, AR  Continue Reading

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First Responder Information



> Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



> Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
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> By Email:

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Customer Service: CustomerService@RoadID.com
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Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
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Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



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> Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to AlissaJ@RoadID.com. Alissa will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



> Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



> Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"My dad was in a major bike accident two months ago, and his Road ID served its purpose. They were able to take care of him at the hospital because of it. So, now I'm getting one."
Jaime C. / Cedar Park, TX

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PO Box 17350
Fort Mitchell, KY 41017
Contact Us800-345-6336

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