Connect with Us, We Make it Easy!
Standard Hours of Operation:
Mon-Thur 9-6 / Fri 9-4:30 ET
Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.
Toll Free: 800-345-6336
Your international prefix + 1 + 859-341-1102
Have no fear. We WILL respond to your email. Seriously.
Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: KatieH@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com
We also reply to our pals on Facebook and Twitter.
Other ways to connect with us:
Standard Mail and Returns:
P O Box 17350
Fort Mitchell, KY 41017
Visit Us in Person:
1845 Airport Exchange Blvd
Erlanger, KY 41018
If you want to talk to one of the owners, just ask.
Our names are Edward Wimmer and Mike Wimmer!
Another Happy Customer
"I've had an absolutely wonderful experience with Road ID. I find it incredible how much you care about your customers (cheap shipping, great return policy, contests) and what you do for others (donating a part of order proceeds to charities). That's incredible, and I love supporting companies like that!"
Matthew F. / Crystal Lake, IL