Connect with Us, We Make it Easy!
Standard Hours of Operation:
Mon-Thur 9-6 / Fri 9-4:30 ET
Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.
Toll Free: 800-345-6336
Your international prefix + 1 + 859-341-1102
Have no fear. We WILL respond to your email. Seriously.
Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: KatieH@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com
We also reply to our pals on Facebook and Twitter.
Other ways to connect with us:
Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.
Before you dig out the packing tape and trudge on over to the post office, fire off an email to AlissaJ@RoadID.com. Alissa will
hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.
If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.
If you really need our mailing address, here it is...
P O Box 17350
Ft Mitchell, KY 41017
Visit Us in Person:
1845 Airport Exchange Blvd
Erlanger, KY 41018
If you stop by, don't forget to bring cookies... yummy ones.
If you want to talk to one of the owners, just ask.
Our names are Edward Wimmer and Mike Wimmer!
Another Happy Customer
"I am a triathlete and learned about your product through advertisements on jerseys of pro athletes and race support. I ordered my RoadID for my training and races to add a level of reassurance against the unknown. I loved the concept and product so much that I bought our entire family RoadID's to add a level of reassurance when we travel away from home. I feel a lot better knowing that my young children have RoadID's on their person in the event that we get separated from one another. Thanks for providing a great product at a reasonable price! Your community service through donations to creditable charity organizations is fantastic, and should be praised for excellent stewardship! Thank You!"