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I never expected anything to go wrong, but it did
My husband, Ben, and I were participating in the Eastern North Carolina MS Ride. It was a two day, 200 mile event. Early in the ride, we jumped into a pace line, which proved to be a terrible mistake. Almost immediately, the line in front of Ben slowed down and caused me to hit Ben's back wheel. I collided with the ground, head-first, at more than 20 mph. .... - Elizabeth F. / Raleigh, NC Continue Reading
Another Happy Customer
"You guys are one of the best companies I've ever worked with. After I left a suggestion in the comment section during check-out, one of the customer service representatives responded in 4 days. I replied back via email with another idea that I had, inspired by the person I bought the ID for--having the ability to upload an important medical-related document. She forwarded it to the owners, and two months later, I got another email back letting me know that the feature had been added and thanking me for my contribution! I almost couldn't believe that you guys had listened to my suggestion. I forwarded that email to my friend, and it felt really great knowing that I had helped keep him safer because you guys had listened to me."
Melodie K. / Pasadena, CA