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"My Road ID spoke for me twice!"
My Road ID spoke for me twice last summer when I was in a bike accident.  I was out riding along a local route, when a car turned directly into me.  I hit hard, sliding over the trunk and then sliding another 8 feet on gravel.  When the emergency responders arrived, I was conscious, but not really 'with it'.  They got all my information...   - Sara Z. / Pottstown, PA  Continue Reading

Contact Us

Connect with Us, We Make it Easy!

First Responder Information



> Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



> Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


> By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: KatieH@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



> Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



> Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to AlissaJ@RoadID.com. Alissa will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



> Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



> Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"I just recently purchased the Road ID bracelet and I can't say enough about it. The concept of the product is phenomenal but for me the "in case of" emergency aspect is what speaks volumes. As a runner / mother with two children I do most of my running at night after my children are asleep. There is a risk at any time in most activities but for me running at night poses an extra risk. This bracelet along with the phone app has me sold on safety! Thank you and I wish I'd known about this product sooner. I'm definitely recommending it to everyone I know! P.S. Your customer service is also outstanding. Prompt responses and courteousness. Two thumbs up!"
Melissa G. / Chattahoochee, FL

©1999-2014 – Road ID, Inc.
PO Box 17350
Fort Mitchell, KY 41017
Contact Us 800-345-6336

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