BUSINESS HOURS
We love work. And we love helping you. We're eager to assist at the hours below (fair warning: the drink cart comes around at 10AM on Fridays):
Mon-Thurs: 9am-5pm ET
Friday: 9am-12pm ET
SEND AN EMAIL
Electronic mail is so hot right now. Plus, we respond faster than a greyhound driving a turbo Fiero.
Customer Service: help@healthid.com
eCrumb App: appfeedback@roadid.com
Returns: returnsgenius@roadid.com
Co-Founder, CEO: edwardw@roadid.com
TALK TO US
Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times. Most of are us great conversationalists. There are a few, however, who aren't allowed within 30 feet of the phones (**ahem** Corey from IT **ahem**).
Call Toll Free: 1-800-345-6336
Local: 859-341-1102
International: Your Country Prefix + 1 + 859-341-1102
LET'S GET SOCIAL
Like most humans, we're social creatures. Come join in on the fun.
EMERGENCY ACCESS
If you need access to an Emergency Online Profile, call 1-800-345-6335 or click the link below.
RETURNS
Did you make a mistake? Did we make a mistake? Either way, let us know. Shoot us an email at help@roadid.com. It's easier than you think. Expect quick action and possibly a dad joke.
ROAD ID JOBS
Our family is always growing. Visit our Careers Page to see if there's a seat for you at the dinner table.
SEND US MAIL
In case you need to physically mail us something. You know, like delicious candies and exotic smoked meats:
814 Washington Street
Covington, KY 41011
USE TWO COFFEE CANS STRUNG TOGETHER
When all else fails, we're pretty sure this works if you have the right kind of string. Looking forward to hearing from you.
