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I was hit by a car while running on the sidewalk
I'm an avid runner and participate in half marathons, triathlons etc. I now wear a Road ID. I learned my lesson the hard way awhile back...It was 10:30am on a Sunday and I was out for a run in my hometown. I was on the sidewalk when I was hit from behind by a car going 35 mph. I was unconscious, and I did not have ID.... - Greg P. / Milwaukee, WI Continue Reading

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Connect with Us, We Make it Easy!

First Responder Information

Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET

By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service:
Customer Service Mgmt:
Road ID eCrumb App:
Technology Team:
Dealer Inquiries:
Event Sponsorship:
Edward Wimmer (Co-Owner):
Mike Wimmer (Co-Owner):

Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102

Go Social:

We also reply to our pals on Facebook and Twitter.

Other ways to connect with us:


Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to Cheryl will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017

Road ID Jobs :

Interested in a seat on the bus? Click here for our open positions.

Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.

Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"I would like to thank you for making your website so extremely user friendly and efficient. Ordering my Road ID bracelet and establishing my ERP was very simple and painless. I just received my Road ID bracelet yesterday and with my ERP established and my ID activated, I will ride my bike tonight with some extra peace of mind. You obviously created your site with your customers in mind and it's much appreciated."
Andrea B. / Portland, OR