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Thank Goodness for My Road ID!
I have been an active road cyclist for the past four years and wear a Road ID on my cycling shoe. On October 15, I decided to take a late afternoon short ride since it was finally under 95 degrees here in Phoenix, AZ. About 13 miles into my ride I blacked-out and had a spectacular crash. M.... - Bob D. / Gilbert, AZ Continue Reading

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First Responder Information



Standard Hours of Operation:

Mon-Thur 9-6 / Fri 9-4:30 ET



By Email:

Have no fear. We WILL respond to your email. Seriously.

Customer Service: CustomerService@RoadID.com
Customer Service Mgmt: PaulaM@RoadID.com
Returns: CherylA@RoadID.com
Road ID eCrumb App: AppFeedback@RoadID.com
Technology Team: ITTeam@RoadID.com
Dealer Inquiries: AshleyL@RoadID.com
Event Sponsorship: TaylorD@RoadID.com
Edward Wimmer (Co-Owner): EdwardW@RoadID.com
Mike Wimmer (Co-Owner): MikeW@RoadID.com



Call Us:

Go ahead, pick up the phone. A mildly-charming and devastatingly intelligent human (or dog) will quickly answer your call.

Toll Free: 800-345-6336
Local: 859-341-1102
Fax: 859-341-5965
International callers:
Your international prefix + 1 + 859-341-1102


Go Social:

We also reply to our pals on Facebook and Twitter.


Other ways to connect with us:



Returns:

Did you make a mistake? Did we make a mistake? Is something amiss? No worries, we're here to help. And, making things right is likely easier than you think.

Before you dig out the packing tape and trudge on over to the post office, fire off an email to CherylA@RoadID.com. Cheryl will hook you up with a hassle-free solution. If she doesn't, she'll be forced to guzzle water from the dirty mop bucket.

If you prefer, simply give us a call. Real, live humans answer the phones here. Numbers and business hours are listed above.

If you really need our mailing address, here it is...

Road ID
P O Box 17350
Ft Mitchell, KY 41017



Visit Us in Person:

1845 Airport Exchange Blvd
Suite 230
Erlanger, KY 41018

If you stop by, don't forget to bring cookies... yummy ones.



Bus Drivers:

If you want to talk to one of the owners, just ask. Our names are Edward Wimmer and Mike Wimmer!

Another Happy Customer
"My husband and I have a nine year old daughter with high-functioning Autism who frequently runs away from home. We thought the Road ID would be perfect to give us extra security for these trying times. I was very pleased to see Autism Speaks on your list of charities! Many thanks for the wonderful work you do!"
Rebecca T. / Huntingtn Bch, CA